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  • Frequently Asked Questions

    1. How long does it take to get a visa?
    2. How far in advance should I apply?
    3. Can I get my money back if my application is refused?
    4. Can I get my money back if I withdraw my application?
    5. What length of visa can I apply for?
    6. What duration of visa should I apply for?
    7. Who can apply for a visa that lasts longer than 6 months?
    8. What validity visa can I expect to be given?
    9. What if my visa is valid for a shorter time than I asked for?
    10. How long does it take to process longer validity visas?
    11. What does a letter of invitation need to say and does it need to be notarised?
    12. Where should sponsors send their invitation letters?
    13. Do I need to have a letter from my employers indicating my salary if some or all of my expenses are going to be covered by my sponsor?
    14. Do I need a transit visa if I am staying in the United Kingdom for less than 24 hours? Can I leave the airport?
    15. If I am refused a visa, when can I re-apply?
    16. For a marriage visa application, must the sponsor be present at the interview?
    17. Do I need to show my old passport when I apply?
    18. Apart from a letter of invitation what other evidence should I bring?
    19. Must I always provide the name of a British citizen as a sponsor?
    20. I have heard that the UK Border Agency refuses visas to single women. Is this true?
    21. Do you issue visas for Commonwealth countries?
    22. Can you help me find a job in the UK and permission to work?
    23. If I am refused a visa, will I know why and can I appeal against the refusal?
    24. How long will my visit visa be valid for?
    25. Are there any other documents I need to show if I am a foreign national living and working in Kazakhstan, Kyrgyzstan or Tajikistan?
    26. I want to go to the United Kingdom to study. What type of visa should I apply for?
    1. How long does it take to get a visa?
      This may depend on the type of visa you are applying for. We aim to process 90% of applications within 15 days of you submitting your application and biometrics at the visa application centre. Some applications can take us longer to process, particularly at busy times of the year. We recommend that everyone allows 5 weeks for their visa to be processed.
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    2. How far in advance should I apply?
      We suggest that you do not buy tickets or make non-refundable travel arrangements until your visa has been issued. You can apply for your visa up to 3 months before you are due to travel. Applications for certain British overseas territories and Commonwealth countries can take up to 3 months to process, so please apply well in advance of your travel date.
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    3. Can I get my money back if my application is refused?
      Visa fees are non-refundable but if a payment has been made and the application is not submitted or if the applicant refuses to provide biometrics details with their application, then we will refund the fee.

      Visa application fees fees are paid for consideration of the application and are set at a level to cover our administrative costs. Payment of the fee does not guarantee the visa will be issued and visa application fees are not refundable if an application is unsuccessful.
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    4. Can I get my money back if I withdraw my application?
      If you want to withdraw your application you must contact the visa application centre where you submitted your application, or email info.ukkz@vfshelpline.com. Please do not contact UK Border Agency staff. You will have to attend the visa application centre in person between 09:00 and 11:00 and complete a form authorising the withdrawal of your application.
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    5. What length of visa can I apply for?
      As a visitor, you can apply for a visa which is valid for 6 months; 1 year; 2 years; 5 years; or 10 years. This is the length of time that you can use the visa. As a visitor, the longest that you can stay in the UK on any one trip is 6 months.
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    6. What duration of visa should I apply for?
      Anyone can apply for a 6 month visa. A 6 month visa is likely to be the right one for you to apply for if:
      * You have never travelled to the UK before; or
      * On a previous trip to the UK, you did not comply with UK immigration regulations.

      If you pay the higher fee for a visa that lasts longer than 6 months, the UK Border Agency may only issue you a 6 month visa. If this happens, they will not refund the difference in the fee.
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    7. Who can apply for a visa that lasts longer than 6 months?
      Anyone can apply, although long-term visas are aimed at people who:
      * Travel regularly; and
      * Have established a history of complying with immigration regulations.
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    8. What validity visa can I expect to be given?
      The visa officer will decide how long your visa will be valid for. The guide below should give you some idea of the likely length of the visa that could be issued to you:

      You will need to show that your financial circumstances are likely to remain very similar for the full time that the visa is valid for (for example - you are likely to stay in full-time employment, if that was what you were doing when the visa was issued). You also need to satisfy the visa officer that you will not base yourself in the UK, but will be making short trips there, and will leave at the end of each visit.

      Longer validity visas are aimed at people who travel frequently to the UK. If you are a regular visitor, you will find it more convenient to apply for a longer duration visa, and we encourage you to do so.
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    9. What if my visa is valid for a shorter time than I asked for?
      There is no right to appeal. You can apply again when your visa has run out. Remember that we do not refund visa application fees.
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    10. How long does it take to process longer validity visas?
      Many longer validity visas take us longer to process. If you are applying for a 2, 5 or 10 year visa, please allow up to 5 weeks for it to be processed from the time you submit your application and biometrics at the visa application centre.
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    11. What does a letter of invitation need to say and does it need to be notarised?
      There is no set form of words for a letter of invitation. Sponsors should write the invitation in their own words. It should be addressed to the person being invited and must include details of the purpose and duration of the visit and also the relationship between the applicant and the signatory of the letter and /or the persons inviting the applicant. These letters do not have to be notarised. It should be clear from the invitation why the person is being invited, by whom, for how long and where they will stay.
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    12. Where should sponsors send their invitation letters?
      Invitations must be sent direct to the visa applicant who they are sponsoring. The person applying for the visa should include the invitation letter with their documents when they lodge their application at the visa application centre. Please do not send (or copy) invitation or sponsorship letters to the UK Border Agency. We do not have the resources to retain them, or to link them to the application.
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    13. Do I need to have a letter from my employers indicating my salary if some or all of my expenses are going to be covered by my sponsor?
      Evidence of your circumstances is helpful to satisfy the visa officer that you are in settled employment and provides proof of your financial situation here. You should include this information with your application whether you are paying for the trip or not.
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    14. Do I need a transit visa if I am staying in the United Kingdom for less than 24 hours? Can I leave the airport?
      The UK Border Agency's Border Force operates a 'Transit Without Visa' concession. At the discretion of an immigration officer certain visa nationals, including Kazakh citizens, can transit within Gatwick or Heathrow without a visa provided they have a confirmed booking on a flight departing within 24 hours to their country of destination and a valid visa for their final destination country. Please note: this is at the discretion of the immigration officer, and no guarantees can be given about whether you will be given permission to enter or transit the UK. A full list of those nationals who qualify under the 'Transit Without Visa' concession can be found at www.ukvisas.gov.uk under 'Do I need a visa'.
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    15. If I am refused a visa, when can I re-apply?
      You can re-apply at any time and your new application will be considered on its merits. You should be aware, that if there has been no significant change in your circumstances since the last refusal, or if you are unable to address the reasons for refusal, your application may be refused again. A previous refusal will not mean that any subsequent application will be refused automatically, unless you have submitted forged documents in with your application.

      If you re-apply then you will have to complete the full application process again. You should follow the same set of steps outlined on our webpage 'How do I apply for a visa'.
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    16. For a marriage visa application, must the sponsor be present at the interview?
      No. In most circumstances only the applicant needs to be interviewed. You will be required to submit evidence of the sponsor's residence status in the United Kingdom, freedom to marry and ability to support and accommodate without recourse to public funds. Please see "Documents Required" page on this website.
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    17. Do I need to show my old passport when I apply?
      It is extremely helpful if you do. If your old passport contains visas showing previous foreign travel (for instance to UK, Schengen, Switzerland, USA) you may wish to ask for it to be returned to you by the passport office when you renew it. You will then be able to attach it to your new passport when you submit your UK visa application. It is very useful for us to see such direct evidence of previous travels abroad and seeing an old passport can often enable us to process your application much quicker.
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    18. Apart from a letter of invitation what other evidence should I bring?
      This very much depends upon the type of application which is being submitted. Please see the "Documents Required" page on this website.
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    19. Must I always provide the name of a British citizen as a sponsor?
      No. Anyone present in the United Kingdom, for whatever purpose, can sponsor someone. It is important to name the specific sponsor particularly in the case of family visits. If you are intending to visit a relative then please specify this and submit evidence of their immigration status in the UK (for example, a copy of their passport photograph page and current UK Visa).
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    20. I have heard that the UK Border Agency refuses visas to single women. Is this true?
      No, it is not. Each visa application is considered on its own merits and, provided the applicant qualifies in accordance with the UK's Immigration Rules, their visa will be issued.
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    21. Do you issue visas for Commonwealth countries?
      Yes, for certain Commonwealth countries and other territories and islands such as the Bahamas, Gibraltar and the Cayman Islands. For full details of which countries and territories the UK Border Agency in Almaty issue visas on behalf of;please visit www.ukvisas.gov.uk. Please remember that it is presently not possible to apply for these types of visa online. It is necessary to visit one of our visa application centres and submit a paper-based application. An appointment is not required.
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    22. Can you help me find a job in the UK and permission to work?
      No. UK Border Agency staff at the British Embassy in Almaty make decisions on visa applications, and are not involved in the employment process. For information on working in the UK, please visit the UK Border Agency website.
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    23. If I am refused a visa, will I know why and can I appeal against the refusal?
      If you are refused, you will receive a written notice from the visa officer detailing the reasons why you have been refused. The right of appeal against refusal only exists for certain categories and the visa officer will inform you at the time of refusal if you have the right to appeal. Please note: visitors to the UK (business or tourist) and students on courses of less than 6 months duration do not have the right of appeal.
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    24. How long will my visit visa be valid for?
      With a visit visa you can usually enter and leave the UK any number of times while it is still valid. The visa officer may occasionally limit a visa so it is valid for only 1 entry. You cannot stay for longer than 6 months on each visit. Visit visas can be valid for 6 months, 1 year, 2 years, 5 years or 10 years. You can apply for a visa valid for any of these periods, but please note that applications for longer visas may take longer to process. Please note, the visa officer may decide to make your visa valid for a shorter time than you have asked for, for example if you are not a regular traveller or have never visited the UK before. We do not refund visa fees if you have applied for a longer duration visa, but are issued with a shorter validity visa.
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    25. Are there any other documents I need to show if I am a foreign national living and working in Kazakhstan, Kyrgyzstan or Tajikistan?
      You should provide evidence of your permission to be in Kazakhstan, Kyrgyzstan or Tajikistan if you are not a national of any of these countries.

      Please note, that it is your responsibility to show that you are legally in the country, and the visa officer may refuse your application if you do not demonstrate this.
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    26. I want to go to the United Kingdom to study. What type of visa should I apply for?
      There are different types of visa that will allow you to study in the United Kingdom and the most appropriate one will depend on the length and type of course you are intending to follow. It may also depend on your age. For detailed information, visit the UK Border Agency website.

      Student Visit visa. This is for applicants who wish to take a short course of study. It is cheaper than the full student visa, and does not allow you to work or extend your stay in the UK. Students do not need to study for a minimum 15 hours per week, but the training provider must be on the Register of Training Providers. Study can be in the evenings or at weekends. It is not appropriate for sandwich course students, or any short course with a work placement element
      'Full' Student visas. Holders can apply for extensions of their stay in the UK and can take work with permission. These visas can be issued to children between 5 and 18, but see the information below about child students.
      Students who are taking a short term English course before going on to long term studies in the UK, where the offer letter for the long term studies is conditional on them completing the course in the UK or achieving a certain IELTS level. Applicants should apply as students (not student visitors) and pay the fee for the 'full' student visa.
      Children studying in the UK - short term. Children under the age of 18 travelling to the UK for a short language course should apply under the Child Visitor category rather than the Student Visitor category. This can be accompanied or unaccompanied as appropriate. Applicants will be required to demonstrate that adequate arrangements have been made for their care in the United Kingdom which means that they must be going to a named person and the address given must be where they will stay. It is not enough to give the address of the school unless it is a boarding school or residential address. They must also submit the necessary signed consent forms from both parents, and we must be advised of the name and passport number of the person accompanying them to the UK. The UK Border Agency has a code of practice for keeping children safe from harm. For more details, visit the UK Border Agency website.
      Children studying in the UK - long term. Children under the age of 5 years do not usually qualify. Applicants must be going to an Independent School as defined by the Education Act. An English Language school would not usually qualify.
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    Alternatively you may find the answer to your question by visiting the UK Border Agency's Frequently Asked Question page.
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